Privacy Policy

1. Introduction

Swift Payrolls ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payroll management service. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the payroll management service
• Process payroll calculations and generate payslips
• Process subscription payments
• Send service-related notifications and updates
• Provide customer support
• Improve and optimize our service
• Detect and prevent fraud or security issues
• Comply with legal obligations and tax requirements

4. Data Storage and Security

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Cloudflare (hosting), Paystack (payment processing), and other vendors who assist in operating our service
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Your Rights (POPIA Compliance)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information
• Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where consent was the basis

To exercise these rights, contact us at privacy@swiftpayrolls.co.za. We'll respond within 30 days.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Employee payroll data may be retained for up to 7 years to comply with South African tax and labour law requirements. After this period, or upon account deletion, data is securely deleted unless we are required by law to retain it longer.

8. Cookies and Tracking

We use essential cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage and performance

You can control cookies through your browser settings, but disabling them may affect service functionality.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.

10. International Data Transfers

Your data may be processed in countries outside South Africa. We ensure appropriate safeguards are in place to protect your information according to POPIA requirements, including standard contractual clauses with our service providers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or through a notice on our service. The "Last Updated" date at the top indicates when changes were made. Your continued use after changes constitutes acceptance.

12. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the South African Information Regulator within 72 hours of discovering the breach, as required by POPIA.

13. Contact Us